How would you react to a transportation service provider’s scorecard of your performance as a customer?
Some providers are turning the tables on shippers in this way. It is even possible that the scorecarding of shippers by carriers will become a new industry best practice.
Whether you are indignant, inspired, or intrigued by the idea, examining your network from the carrier’s vantage point can reveal issues that previously went unrecognized. The revelations may be uncomfortable, but addressing them can benefit both buyer and seller in a number of ways. Read More...