Configured to Match Your Preferences
Our comprehensive menu of services gives you the power to choose the exact services you want—and access them on your terms. We built this menu to provide our clients with a consistent, single source for all their consulting, TMS, and process improvement needs. A key point of difference is "activity-based" fees. You can use the exact services you need, precisely when you need them. So instead of fixed overhead and over- or under-utilized services, you can scale up and down to match your needs. You don't have to pay for services you don't need, and you always have access in case your needs accelerate.
Plan
What is my transportation plan?
It's a question many clients ask us. This portion of our menu represents our consulting services. Our process engineers work collaboratively with clients to help create and update their long-term transportation improvement initiatives. These services can be provided on an ad hoc or ongoing basis.
Execute
How am I going to execute my transportation plan? Do I have both the technology and human resources required?
Resource Center
Once our clients have developed a plan, we provide the technology and power users required to execute and maximize software benefits. Through our cloud computing model, our TMS technology can be scaled up to meet the demands of the most complex global shippers or scaled down to meet the needs of smaller shippers. Self-service tools are available, too. Our power users operate the TMS technology to ensure you get optimal results. This approach also reduces the amount of time and money spent on training your staff or integrating carrier partners. Both power users and TMS services are provided in a pay-as-you-go model. In the end, you can still retain strategic control, including carrier selection and carrier management. TMS and power user services are flexible and scalable. Clients can add or subtract services as they see fit.
Measure
Is my plan working? What are the gaps, and where do I need to make adjustments?
Our business intelligence tools provide global, regional, and local visibility. Our comprehensive suite of reports helps you assess the success of your plan, whether it's transportation performance, costs savings, carbon emissions, or supplier compliance. Our tools provide summary-level dashboards as well as drill-down capability to help determine root cause. The metrics contained in our reports are client-specific, and print reports or online views can be configured easily by individual users.
Improve
What's the best way to update my plan and drive ongoing performance improvement?
As an ongoing part of our service, TMC process engineers proactively identify performance gaps and recommend solutions specific to your KPIs and related targets. We establish specific management routines to assess strategic, tactical, and operational improvement opportunities. Through our ongoing management routines, we identify opportunities that can help optimize your business and provide a recommended course of action. Our process is collaborative and focused on client empowerment. Depending on the need, our process engineers will use the appropriate operational excellence tools. It's not Six Sigma for Six Sigma's sake. We use the right tool for the right circumstance that fits the culture of our client.
